UPDATE | Our phone lines are back online, and you are now able to contact us via 1800 693 246. Thank you for your patience!

OPTUS OUTAGE | Please be aware there is a national Optus outage affecting services. As you cannot contact us on 1800 693 246 you are able to still contact using this temporary number for urgent requests for services, please contact: 

If you have a non-urgent request, please contact us at info@echorealty.com.au and a member of our team will respond to your request. 

Thank you for your patience and understanding.

Please monitor our website as we will update as we resume to using the normal contact numbers.   

As the holiday season is nearing, we would like to take this opportunity to inform you that EchoRealty will be closed from 1pm on Thursday 22nd December 2022 and will be reopening on Tuesday 10th January 2023. 

During this time, the office will be closed, and online forms and emails will not be monitored. 

If you have any minor repairs during this period, please send a detailed email with images and your contact details to info@echorealty.com.au and it will be actioned on our return.  

For emergency maintenance* issues ONLY please call 1800 MY ECHO (1800 693 246). 

*emergency maintenance may include gas leaks, water breaks, electrical sparking, sewage leaks and flooding.  

Should we experience any natural disasters during this holiday period please immediately contact State Emergency Service (SES) on 132 500. 

For life threatening emergencies phone triple zero (000).   

The team at EchoRealty wish you a very Happy Christmas and safe holiday period and all the best for a successful and prosperous 2023. 

Being a tenant of EchoRealty has never been easier! 

Reporting repairs to your landlord can be a struggle, but not for EchoRealty tenants, thanks to a new website upgrade that makes interacting with us easy. 

Just like the properties we manage, our new website is both modern and bright, setting a new standard in web design and offering the best browsing experience for our tenants and clients alike.  

Our new website was designed with a focus on ease of use and accessibility for tenants who are now able to search for available properties, report repairs through their tenant portal and connect with our team at EchoRealty seamlessly. Other tenant-friendly additions include online contact forms, up-to-date news feature articles and access to the latest editions of our EchoLIVING Magazine! 

Our most exciting feature is the ability to search for rental properties across multiple states. To view our various locations, click on your state’s link below: 

www.echorealty.com.au  

www.echorealty.com.au/vic  

www.echorealty.com.au/act  

The website also incorporates major changes to user experience with a more intuitive navigation and layout. We have also adopted new accessibility features including a text size adjuster, a translate button (with more than 100 language options), high contrast tools and URL adjusters. These features were designed specifically with EchoRealty’s diverse tenant profile in mind and aims to cater to people of all abilities and needs, allowing them equal access to information. 

Dear EchoRealty residents,   

In accordance with the NSW Government’s advice, we continue to make some temporary changes to the way we conduct business. Our priority has always remained the same, that being to ensure the health and wellbeing of each of our clients and employees, while maintaining the highest level of support and services for our residents.  

To protect the health and safety of our staff and residents, until further notice, our offices will remain closed to all clients. 

What does this mean for you? 

EchoRealty employees will continue to work predominantly from home throughout March. During this period, we will continue to monitor the COVID case numbers in the community and hospitalisation numbers, hoping and expecting they will reduce further. Government projections indicate they will reduce significantly by late March to early April and we anticipate another COVID-19 Update will be made available. 

Client meetings and client services: 

Under our current ‘COVID Management and Vaccination Policy,’ all employees are required to have all COVID-19 vaccinations and respective booster vaccinations when conducting field work and client activities.  

Employees who are fully vaccinated may now choose to undertake client service activities in the field.  

Before staff undertake a client visit, they will complete health screening questions with you. 

Please note however that our offices will continue to remain closed throughout March. 

Safety and required PPE: 

EchoRealty staff are required to wear a face mask when conducting client service activities.  

Social distancing must be maintained, especially when in smaller spaces such as in meeting rooms.   

If an EchoRealty employee is due to conduct a client visit and you begin to feel unwell, please inform them immediately and cancel this planned activity.  

EchoRealty values the health of our employees, clients and the community at large. Please continue to listen to the advice of the NSW Government and visit the NSW Health website for the most up-to-date information on COVID-19.  

We will continue to update you regularly on how we are approaching this situation.