Tenant Satisfaction Survey 2020

Tenant Satisfaction Survey 2020

Dear Echo Realty Residents,

 

Shortly you will be receiving an email, or a letter in the mail regarding our 2020 Tenant Satisfaction Survey with customised links to your individual survey.

You are invited to complete this survey and have the chance to win one of fifty $50 Westfield Vouchers.

We care about your experiences as a tenant and would like to hear your feedback so that we can improve our services and better meet your needs. CHIA (Community Housing Industry Association) NSW is managing the survey process to ensure that your data is confidential. Please know that all your feedback remains anonymous.1

Please complete and submit your survey by the deadline of Friday 21st August 2020. Instructions for how to do so are included in the email and letter distributed to you.

If you have trouble accessing the survey link provided, please click here and use your login details provided via email, or letter in the mail.

Unlike traditional real estate agents, EchoRealty is a profit for purpose real estate agency and our objective is creating positive social impact. This means that we use the income we generate to grow the supply of affordable housing and to deliver the social support and inclusion programs run by Evolve Housing, the registered Community Housing Provider of which we are a division. It also means that we are committed to providing service of the highest quality to our tenants to help ensure that you have a safe and stable home.

Please complete our survey to help us identify which areas of our service we should focus on improving. The survey should take around 10 minutes to complete. We appreciate the time you spend giving us your feedback so when you complete the survey you will also automatically go into the draw to win a $50 Westfield Voucher. We will contact draw winners by Friday 28st August 2020.

If you have any questions regarding this survey, please email us at info@echorealty.com.au.

 

Warm regards and best of luck,

Charlie Souma
Senior Manager
EchoRealty

 

1 CHIA (Community Housing Industry Association) NSW can be contacted on (02) 9690 2447. CHIA NSWโ€™s full Privacy Policy is available at www.communityhousing.org.au/Privacy-Policy

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